BA Jack Henry

Full-TimeContractHybrid

Job Description

Business Analyst, Core Banking Systems (Jack Henry SilverLake)
Overview

The Business Analyst will support core banking initiatives by translating operational and system requirements into well-defined user stories and functional documentation. This role requires hands-on experience navigating Jack Henry SilverLake and the ability to identify field-level data elements, workflows, and system dependencies within the core. The ideal candidate is comfortable working directly in the system to research functionality and ensure requirements reflect real-world banking operations.

Responsibilities

Partner with operations, lending, deposit, and technology teams to gather business requirements

Navigate Jack Henry SilverLake to identify screen flows, field names, codes, parameters, and data relationships

Enrich user stories with detailed functional context, including acceptance criteria and system impacts

Document end-to-end workflows across deposit, loan, and customer information processes

Analyze current state core configurations and translate findings into actionable requirements

Support backlog refinement and sprint planning by clarifying system behavior and constraints

Collaborate with developers and QA teams to ensure accurate implementation of core-related enhancements

Assist in testing efforts by validating system behavior against documented requirements

Qualifications

3 or more years of experience as a Business Analyst in a banking or financial services environment

Hands-on experience working within Jack Henry SilverLake

Strong understanding of core banking concepts including deposits, loans, CIF, and transaction processing

Ability to interpret system screens, configuration settings, and field-level data structures

Experience writing detailed user stories with clear acceptance criteria

Strong analytical and documentation skills

Ability to communicate effectively with both technical and operational stakeholders

Preferred Skills

Experience supporting core conversions, integrations, or digital banking initiatives

Familiarity with agile methodologies and backlog management tools

Understanding of downstream systems that integrate with Jack Henry, including online banking, loan origination, and reporting platforms

Experience in regulatory-driven change initiatives within a banking environment

This role is ideal for a Business Analyst who combines functional banking knowledge with the ability to work directly inside the core system to produce accurate, implementation-ready requirements.

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